Greetings from Zambia! In the past few months, my fellow co-chair and I have been discussing Zambia's VAC and its successes and challenges. Recently Zambia received a new CD, Head of Program and Training, and DMO, and suffice to say, there's been a few changes. We've noticed an increase of communication from Admin to volunteers, but less so the other way and we would like to fix that.
I am unfamiliar with the practices of VAC in other countries, but here is how it has worked in Zambia: Every 6 months, each province in Zambia holds a provincial meeting with the province's volunteers, and during the meeting, VAC records volunteer issues. Directly afterwards VAC meets with Admin to work on those issues. We return and send mass emails, post the resolutions of the issues, and talk with everyone we can.
This has worked decently in the past, but we have been increasingly swamped by individual concerns of a vocal minority. Unfortunately, volunteers reach out only at the provincial meetings, creating a long list of individual concerns rather than issues that affect many. This overwhelms VAC during the admin meetings, leading to little resolution.
While my co-chair and I are throwing ideas back and forth, trying to create a more communicative system that functions well for everyone, I'd like to ask two questions:
What works well in your countries? What needs improvement?
VAC Co-Chair, Zambia
Peace Corps Volunteer